A Praise For Me? Yeah!

I just recently received a commendation for, I guess, my hard work. I thought of sharing it to the world. Haha! Here it goes…

[EMAIL]
Subject: Praise for Romeo
Hi Romeo,

I was chatting with Nancy McCoy this morning, asking her how things were going.  This is the first thing she said to me:

“Things seem to be going a lot better. I do want to let you know that Romeo Fallesgon has turned out to be a great communicator with invoices. We have developed a very good working relationship and I think he has the best understanding of all the exceptions people that I have worked with.  Please pass on to Romeo’s boss what a good job he is doing. He is very helpful.”

Nancy has not always been complimentary of ACS, so I consider this to be a HUGE credit to you and your hard work Romeo.  Great job!!! Keep up the good work!

Thanks,

Tyler Winegar
SBU Manager

HAHA! I guess I deserve a RAISE!!!RAISE!!!RAISE!!! LOL!

Great Minds Think Alike — Nancy Mccoy

Google Flinstones

In line with the 50th year of Flinstones, Google themed their homepage with a Flinstone family image that reads GOOGLE?

You wouldn’t notice the word google right away, would you?

‘Til the Day We Meet Again

Carolyn Ross, Me, Heather Nemetz, Elizabeth Brooks

Iris Ruisanchez (middle)

Few months back, a number of SMEs (Subject Matter Experts) and a Business Analyst came here in Manila to train us. First, Rachael Cranney (BA). Next,  the SMEs, Carolyn Ross, Elizabeth Brooks, Heather Steidle Nemetz, and Iris Ruisanchez. Then, came Katrena Evans and now they are all back in the US.

I came from a call center industry so I’m used to talking to irate Americans and thought of what’s gonna happen if I would have to work with anyone of them. Little did I know, I was already working with them.

I am very happy, deep in my heart, to have met all these people, to think that was my first time to ever encounter Americans in person to the extent that we would talk anything under the sun (not just work-related topics).

Me and Rachael Cranney

It’s sad to think that our trainers will soon end their jobs and exit the company but as much as we hope for them to be retained (our fingers crossed), we’re hands off to that. I am sure though that these people will go places. There is only one in a million chance to meet all of them or either one of them again because they are situated halfway around the globe… but if that happens, haha, nobody knows if that’s gonna happen.

Thank you guys for all the knowledge you have imparted and rest assured that we will continue all your hardworks as best as we can. I miss ya’ll. :(

P.S. I did not have any pictures of Katrena Evans :(

Get’cha Head in the Game

This may be a late entry about my current work but it’s okay. Finally, I have gone out of the shadow of call centers and have ventured to the world of BPOs and planning to enter my luck in shared services in the future because of the tempting things I heard in the latter industry.  
Now that I have penetrated the world of Accounting (after graduation last year), I can say that it’s not that easy. It’s a one big tough field. Accounting does not just involve numbers, predominantly it is your analysis that it tests. The way you understand and resolve the problem. Accounting problems, bring it on… But the real factor that’s really striking are the tools and processes. We have loads of tools and systems that we use in keying the information, matching, check cutting, etc. and they are not easy to understand. Your comprehension will be challenged. For some people, it takes only days; to others, weeks; and for a few, months of practice to master the tools depending on the severity of work and/or segment.
 
I may be just a novice for now but I promise that I’ll hone myself in this field and augment whatever knowledge I may acquire.

Mushy Mode ver1

[4/28/2010 9:22:18 PM - 9:24:21 PM] CONVERSATION*

Rachiel Cuaresma (lalabs ko): Pagdasal mu tumawag agad ung accenture

Jayr Fallesgon: onga eh. gaya ng pagdasal ko kanina na may taxi na sana.. tapos biglang dumating hahaa

Rachiel Cuaresma (lalabs ko): At sana mas mataas

Jayr Fallesgon: onga at sana mas madali ung work

Rachiel Cuaresma (lalabs ko): Uu boi. Gaya ng pagdasal ko na dumating ka. Haha

Jayr Fallesgon: LOL!

Jayr Fallesgon: ka CHISE!

*Directly copied from skype

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